🚀 Discovery
Empathizing and understanding our customers.
Empathizing and understanding our customers.
Lead research conducted by UXR revealed the following insights:
Customers spend a lot of time selecting a recipe because it needs to meet a lot of their needs — ingredient availability, diet, time, number of steps, reviews and ratings were cited as main influencing factors.
After selecting a recipe, customers acquire ingredients, equipment and sometimes create a menu around the recipe.
When preparing the meal, customers found it inconvenient to scroll from the instructions to the ingredients.
Engaging with the community is important to customers. Features to leave ratings and reviews provide a feeling of accomplishment and help to encourage others.
I performed an analysis to identify trends and interesting UX decisions in the designs of our competitors.
I built a prototype to validate: